Chat Helpdesk

Customer care, chatbots, helpdesk & hotline via WhatsApp, Facebook, Live chat, Telegram, Instagram, Viber, VKontakte & SMS.

Demo videos

A quick introduction of Chat Helpdesk.

Make messengers work for your business

Booking via WhatsApp

Beauty shops, e-commerce, service stations, taxi stations, medical clinics, fitness centers and so on.

Customer care via WhatsApp

Engineering, computer, logistic, insurance and other support and care of clients via WhatsApp and more.

Notifications via WhatsApp

Interactive notifications in messengers about goods delivery or anything else. Pictures sending is supported.

Shopping advice via WhatsApp

Help from shop assistant on shopping for goods or services.

Widget on your site

Widget with WhatsApp, Viber, Telegram, Facebook, VK, Live chat and SMS.
Test our own widget at the corner of the screen.

Chat bots and macros

Bots are scripts of automatic answers to clients requests.

Customer info-system, testing of vacancy candidates, questionnaires, finding nearest object by geo-location, user balance info, cargo location and more.

Macros allow to automate messages processing inside our service Chat Helpdesk.

Filters by keywords (bank cards numbers, spam, abuse), clients routing to specified groups of operators taking into account their utilisation and more.

Our clients

Tariffs

Register now to try the service for free for 1 week!

WhatsApp, Viber (regular account)€40 per month

Facebook, Telegram, VK, Chat, Viber (business/public), SMS€20 per month

1 additional chat operator€20 per month

Messaging using API €2 per 1000 msg

Start from just
€20
per month!

Chat Helpdesk features

Сlient self-service menu (like IVR)

Custom chatbots and macros for automation.

API for integration with your systems. See manual.

Mobile app - just start our Telegram-bot C2d_bot.

Personal autoasnwer to client

Analitics on time of reaction and time of processing client`s request.

Widget on site with messengers and live chat.

Support of your current messenger accounts.

Smart templates for quick answers.

Try now for free!

1

Text WhatsApp or Viber to number +7 921 763-96-03 or text to Telegram ChatDemo_bot or to Facebook page. Or text us into widget on the left.

2

Register on the site.

3

In New chats section you will see your message. Click Begin chat and answer the message.

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